Virtual Billing Super User Training

Do you seek to be the “go-to” person for all billing-related HCHB topics?  Then this course is for you!  Our Billing Super User training addresses the advanced areas of HCHB billing to give attendees the software knowledge and processes to troubleshoot issues, effectively manage and improve billing practices, to gain a better understanding of the software functionality.  Round table discussions with other Billing Super Users will help identify various methods and means to resolve billing issues and lessen your organization's support ticket submissions. 

Cost

• $1,795 per attendee
• $100 non-refundable upon cancellation
• Payment in full is required before first day of training
• Multi-seat discount available - contact us for promo code

Prerequisites

• An HCHB worker profile

• Completion of the Billing 101 Training or one year of experience in financial functionality in HCHB [two years recommended]
• Bonus Points:  Completion of the Financial Curriculum  OLH videos

What You'll Learn

• Issues stemming from PPS/per visit/per diem and their solutions
• How to identify and resolve payor source setup Issues
• Best practices for billing
• Claims adjustments
• MEC procedures
• The General Agenda for the Week Includes:
  
  • Table Admin & System Settings
  • Payor Source Setup for Home Health
  • Payor Source Setup Hospice
  • PDGM Billing and Reports
  • Per Visit Billing and Reports
  • Hospice Billing and Reports
  • Misc Billing and Reports
  • Payments
  • AR Aging
  • Month End Close
  • Q/A and Wrap Up

Who Should Attend

• Billing Director
• Billing Manager
• Billing Lead

What to Have Available for Training

• Two screens to use for the live streaming video and modules or worship items
• Headphones with mic to offer feedback and involvement
• Isolated room for the duration of training to focus and engage without distraction
• External mouse recommended
• One billing process issue your organization is experiencing
• Report listing resolved financial tickets for your organization
• New payor to be setup

Format & Schedule

• Virtual live course with on-demand modules and exercises
• Videos of live content will be available to you up through 2 months after your training
• Training dates listed above with available seats - registration will close one week before training begins to properly set up the course
• Below is the outline of the schedule:
  
  • Monday: 9:00am-4:30pm Central
  • Tuesday: 9:00am-4:30pm Central
  • Wednesday: 9:00am-4:30pm Central