Home Health Super User Path

If you want to be considered the Homecare Homebase expert in your office, this training is for you! With our Home Health Super User certification, you will master the foundations of HCHB by following a patient through their entire life cycle in the system, seeing how the field staff document in PointCare, and observing the ins and outs of workflow. Become your organization's subject matter expert in all things Homecare Homebase!  You will choose your schedule of the live courses. Instructions on how to do this can be found here. 

Cost

• $1,500 per attendee
• $100 non-refundable upon cancellation
• Payment in full is required before first day of training
• Multi-seat discount available - contact us for promo code

Prerequisites

• An HCHB worker profile
• One Year of experience in R2 and/or PointCare functionality is recommended [two years is highly recommended]
• Bonus points:  Completion of the Super User Back Office Clinical - Home Health Curriculum  OLH videos

What You'll Learn

• Process workflow from admission to discharge
• Advanced functionality of PointCare visits
• Which system settings affect day to day and end product
• How to troubleshoot most common issues and lower ticket volume
• The General Agenda for the Week Includes:
  
  • Worker Profiles
  • System Settings
  • Workflow
  • Intake and Pre Visit Workflow
  • PointCare Buildout and Troubleshooting
  • Start of Care Visit
  • Other Visit Types 
  • Post Start of Care Clinical Supervisor Workflow
  • Scheduling Workflow and Console
  • Medical Records and Managing Patient Care
  • Processing TIF/ROC/Discharge
  • Managing Aide Care plans/PCR overview (if needed)
  • Reports, Analytics and Q&A

Who Should Attend

• Clinical Supervisors
• System Administrators
• Training staff for the organization
• Support staff

What to Have Available for Training

• Tablet
• Two screens to use for the live streaming video and modules or workshop items
• Headphones with mic to offer feedback and involvement
• Isolated room for the duration of training to focus and engage without distraction

Format & Schedule

• 14 Virtual live course with on-demand assessments
• Videos of live content will be available to you up through 6 months after your training
• Certification will be granted with a passing grade on the course assessment
• Training dates listed above with available seats - registration will close one week before training begins to properly set up the course