- The items below will be available after the purchase of the course.
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Course Info and Navigation Instructions
- Field Operations (Supplemental Therapies) - Level 1
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1.1 - Level 1 Objectives
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1.2 - Introduction to Hospice
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1.3 - Episode Care Delivery (ECD)
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1.4 - Field Operations (SU) Responsibilities
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1.5 - Android Tablet & Introduction to PointCare
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1.6 - Start Your Workday
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1.7 - Agent Actions
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1.8 - Knowledge Check
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1.9 - Level 1 Summary
- Field Operations (Supplemental Therapies) - Level 2
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2.1 - Level 2 Objectives
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2.2 - Level 1 Refresher
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2.3 - Starting a Visit and the Visit Command Center
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2.4 - Completing a Routine Visit - Visit Actions - Part 1
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2.5 - Knowledge Check
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2.6 - Visit Actions - Physical Assessment
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2.7 - Interventions and Goals
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2.8 - View/Edit POC or POC Update Order
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2.9 - Knowledge Check
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2.10 - Sign Out
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2.11 - Optional Visit Actions
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2.12 - Visit Action Basics - Evaluation Visit Document Diagnosis
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2.13 - Pathways and Add On Orders for Evaluation Visits
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2.14 - Monthly Frequencies (Hospice Only)
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2.15 - Level 2 Final Assessment
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2.16 - Level 2 Summary
- Field Operations (Supplemental Therapies) - Level 3
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3.1 - Level 3 Objectives
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3.2 - System Settings
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3.3 - Dashboard
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3.4 - Pitfalls, Troubleshooting and Best Practices
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3.5 - Level 3 Final Assessment
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3.6 - Level 3 Summary
- Course Assessment
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Field Operations (Supplemental Therapies) Course Assessment
- Wrap Up
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Course Survey
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Final Note & Certificate
Field Operations (Supplemental Therapies): System Operational Training
Become an expert of HCHB's Field Operations (Supplemental Therapies) system operation
Are you wanting a deeper understanding of HCHB's Field Operations (Supplemental Therapies) system operation? If so, then this course is for you! Field Operations (Supplemental Therapies) encompasses everything required to make a PointCare expert out of you! This class is aimed at educating all therapies that work to make quality of life better and long lasting care more manageable. From the emotional support provided by Pet, Art, and Music therapy, the physical support of Massage Therapy, to the spiritual support of Reiki Therapy. This course is designed to teach you the basic fundamentals of working in HCHB, so you can spend more time focusing on the patient and less on documenting. Your services are truly unique to each individual patient and make complete patient care that much more special. That is why we have broken down the most basic steps up through problem-solving and troubleshooting Field Operations (Supplemental Therapies) specific issues in our on-demand course. This training is on-demand and therefore, self-managed. The levels are comprised of various multimedia elements including videos, text, interactive images, and knowledge checks. In total, the course will take between 1-2 hours to complete from start to finish. You will have access to the on-demand course for six months after registration.
Prerequisites
- None
What You'll Learn
- Level 1 - System Operation / Workflow Overview [Awareness of direct and indirect effect due to/on the system operation and has a process-level understanding of the system operation]
- Responsibilities of the Field Operations (Supplemental Therapies) system operation
- What system operations affect Field Operations (Supplemental Therapies)
- What system operations are affected by Field Operations (Supplemental Therapies)
- Level 2 - Critical Tasks / Processes [Advanced awareness of the patient and business-critical aspects of the system operation; understands the ramifications of key job responsibilities]
- Workflow
- Ancillary Products & Interfaces
- Level 3 - All Tasks [Subject matter expert in their own system operation. Aware of the exact needs of the system operation]
- System Settings
- Coordination Notes
- Administrative Tasks
- Reports, Analytics, and KPIs
- Pitfalls, Troubleshooting, & Best Practices
Who Should Attend
- Pet Therapist
- Art Therapist
- Reiki Therapist
- Music Therapist
- Any complementary therapist that supports the clinical team
What to Have Available for Training
- Computer
- Headphones
- External mouse [recommended]
Format & Schedule
- On-demand training
- Available anytime, anywhere, on your schedule