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Field Operations (SN): Home Health System Operational Training

Field Operations (SN): Home Health System Operational Training

Become an expert of HCHB's Field Operations (SN): Home Health system operation

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About this Training

Are you wanting a deeper understanding of HCHB's Field Operations (SN): Home Health system operation?  If so, then this course is for you!  Field Operations (SN): Home Health encompasses everything a Licensed Practical or Vocational Nurse will need to be able to work within PointCare.  Learn how to complete routine visits, and how to document on a patient while outside a visit. Understand how your documentation and orders drive workflow for your back office support staff, and how their job impacts your day-to-day.  Become knowledgeable on the system settings and tables that drive how your device operates and what selections you have in PointCare.  In this course you will learn not just the SN responsibilities, but the RN ones as well.  Nurses are the foundation upon which Home Health is built. That is why we have broken down the most basic steps up through problem-solving and troubleshooting Field Operations (SN): Home Health specific issues in our on-demand course. The aim of this course is to make a Field Operations (SN): Home Health expert out of you!  This training is on-demand and therefore, self-managed.  The levels are comprised of various multimedia elements including videos, text, interactive images, and knowledge checks.  In total, the course will take between 2-3 hours to complete from start to finish.  You will have access to the on-demand course for six months after registration.

 

Prerequisites

  • None

 

What You'll Learn

  • Level 1 - System Operation / Workflow Overview  [Awareness of direct and indirect effect due to/on the system operation and has a process-level understanding of the system operation]
    • Responsibilities of the Field Operations (SN): Home Health system operation
    • What system operations affect Field Operations (SN): Home Health
    • What system operations are affected by Field Operations (SN): Home Health
  • Level 2 - Critical Tasks / Processes  [Advanced awareness of the patient and business-critical aspects of the system operation; understands the ramifications of key job responsibilities]
    • Workflow
    • Ancillary Products & Interfaces
  • Level 3 - All Tasks  [Subject matter expert in their own system operation. Aware of the exact needs of the system operation]
    • System Settings
    • Coordination Notes
    • Administrative Tasks
    • Reports, Analytics, and KPIs
    • Pitfalls, Troubleshooting, & Best Practices

 

Who Should Attend

  • Licensed Practical Nurses
  • Licensed Vocational Nurses
  • Anyone wanting to get an understanding on how Nurses operate in PointCare

 

What to Have Available for Training

  • Computer
  • Headphones
  • External mouse [recommended]

 

Format & Schedule

  • On-demand training
  • Available anytime, anywhere, on your schedule

 


 

Training Outline

  • The items below will be available after the purchase of the course.
  • Course Info and Navigation Instructions
  • Field Operations (SN): Home Health - Level 1
  • 1.1 - Level 1 Field Operations (SN) Objectives
  • 1.2 - Introduction to Home Health
  • 1.3 - Episode Care Delivery (ECD)
  • 1.4 - Field Operations – Skilled Nurse (SN) Responsibilities
  • 1.5 - Introduction to the Android Tablet and PointCare
  • 1.6 - Start Your Workday
  • 1.7 - Agent Actions
  • 1.8 - Knowledge Check
  • 1.9 - Level 1 Summary
  • Field Operations (SN): Home Health - Level 2
  • 2.1 - Level 2 Field Operations (SN) Objectives
  • 2.2 - Level 1 Refresher
  • 2.3 - Starting a Visit and the Visit Command Center
  • 2.4 - Completing a Routine Visit SN11 – Visit Actions Part 1
  • 2.5 - Knowledge Check
  • 2.6 - Visit Actions - Physical Assessment
  • 2.7 - Intervention and Goals
  • 2.8 - Integumentary Command Center - ICC
  • 2.9 - Patient Goals
  • 2.10 - Supplies
  • 2.11 - Aide Care Plan
  • 2.12 - Knowledge Check
  • 2.13 - Claim Codes
  • 2.14 - Sign Out
  • 2.15 - Optional Visit Actions
  • 2.16 - Buddy Codes Visit
  • 2.17 - Knowledge Check
  • 2.18 - Optional Visit Actions
  • 2.19 - Level 2 Final Assessment
  • 2.20 - Level 2 Summary
  • Field Operations (SN): Home Health - Level 3
  • 3.1 - Level 3 Field Operations (SN) Objectives
  • 3.2 - System Settings
  • 3.3 - Dashboard
  • 3.4 - Pitfalls, Troubleshooting and Best Practices
  • 3.5 - Level 3 Final Assessment
  • 3.6 - Level 3 Summary
  • Course Assessment
  • Field Operations (SN): Home Health Course Assessment
  • Wrap Up
  • Course Survey
  • Final Note & Certificate

About this Training

Are you wanting a deeper understanding of HCHB's Field Operations (SN): Home Health system operation?  If so, then this course is for you!  Field Operations (SN): Home Health encompasses everything a Licensed Practical or Vocational Nurse will need to be able to work within PointCare.  Learn how to complete routine visits, and how to document on a patient while outside a visit. Understand how your documentation and orders drive workflow for your back office support staff, and how their job impacts your day-to-day.  Become knowledgeable on the system settings and tables that drive how your device operates and what selections you have in PointCare.  In this course you will learn not just the SN responsibilities, but the RN ones as well.  Nurses are the foundation upon which Home Health is built. That is why we have broken down the most basic steps up through problem-solving and troubleshooting Field Operations (SN): Home Health specific issues in our on-demand course. The aim of this course is to make a Field Operations (SN): Home Health expert out of you!  This training is on-demand and therefore, self-managed.  The levels are comprised of various multimedia elements including videos, text, interactive images, and knowledge checks.  In total, the course will take between 2-3 hours to complete from start to finish.  You will have access to the on-demand course for six months after registration.

 

Prerequisites

  • None

 

What You'll Learn

  • Level 1 - System Operation / Workflow Overview  [Awareness of direct and indirect effect due to/on the system operation and has a process-level understanding of the system operation]
    • Responsibilities of the Field Operations (SN): Home Health system operation
    • What system operations affect Field Operations (SN): Home Health
    • What system operations are affected by Field Operations (SN): Home Health
  • Level 2 - Critical Tasks / Processes  [Advanced awareness of the patient and business-critical aspects of the system operation; understands the ramifications of key job responsibilities]
    • Workflow
    • Ancillary Products & Interfaces
  • Level 3 - All Tasks  [Subject matter expert in their own system operation. Aware of the exact needs of the system operation]
    • System Settings
    • Coordination Notes
    • Administrative Tasks
    • Reports, Analytics, and KPIs
    • Pitfalls, Troubleshooting, & Best Practices

 

Who Should Attend

  • Licensed Practical Nurses
  • Licensed Vocational Nurses
  • Anyone wanting to get an understanding on how Nurses operate in PointCare

 

What to Have Available for Training

  • Computer
  • Headphones
  • External mouse [recommended]

 

Format & Schedule

  • On-demand training
  • Available anytime, anywhere, on your schedule

 


 

Training Outline

  • The items below will be available after the purchase of the course.
  • Course Info and Navigation Instructions
  • Field Operations (SN): Home Health - Level 1
  • 1.1 - Level 1 Field Operations (SN) Objectives
  • 1.2 - Introduction to Home Health
  • 1.3 - Episode Care Delivery (ECD)
  • 1.4 - Field Operations – Skilled Nurse (SN) Responsibilities
  • 1.5 - Introduction to the Android Tablet and PointCare
  • 1.6 - Start Your Workday
  • 1.7 - Agent Actions
  • 1.8 - Knowledge Check
  • 1.9 - Level 1 Summary
  • Field Operations (SN): Home Health - Level 2
  • 2.1 - Level 2 Field Operations (SN) Objectives
  • 2.2 - Level 1 Refresher
  • 2.3 - Starting a Visit and the Visit Command Center
  • 2.4 - Completing a Routine Visit SN11 – Visit Actions Part 1
  • 2.5 - Knowledge Check
  • 2.6 - Visit Actions - Physical Assessment
  • 2.7 - Intervention and Goals
  • 2.8 - Integumentary Command Center - ICC
  • 2.9 - Patient Goals
  • 2.10 - Supplies
  • 2.11 - Aide Care Plan
  • 2.12 - Knowledge Check
  • 2.13 - Claim Codes
  • 2.14 - Sign Out
  • 2.15 - Optional Visit Actions
  • 2.16 - Buddy Codes Visit
  • 2.17 - Knowledge Check
  • 2.18 - Optional Visit Actions
  • 2.19 - Level 2 Final Assessment
  • 2.20 - Level 2 Summary
  • Field Operations (SN): Home Health - Level 3
  • 3.1 - Level 3 Field Operations (SN) Objectives
  • 3.2 - System Settings
  • 3.3 - Dashboard
  • 3.4 - Pitfalls, Troubleshooting and Best Practices
  • 3.5 - Level 3 Final Assessment
  • 3.6 - Level 3 Summary
  • Course Assessment
  • Field Operations (SN): Home Health Course Assessment
  • Wrap Up
  • Course Survey
  • Final Note & Certificate