- The items below will be available after the purchase of the course.
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Course Info and Navigation Instructions
- Field Operations (Medical Social Worker) - Level 1
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1.1 - Level 1 Field Operations (MSW) Objectives
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1.2 - Introduction to Home Health
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1.3 - Introduction to Hospice
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1.4 - Episode Care Delivery (ECD)
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1.5 - Field Operations – MSW Responsibilities
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1.6 - Introduction to the Android Tablet and PointCare
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1.7 - Start Your Workday
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1.8 - Agent Actions
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1.9 - Knowledge Check
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1.10 - Level 1 Summary
- Field Operations (Medical Social Worker) - Level 2
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2.1 - Level 2 Field Operations (MSW) Objectives
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2.2 - Level 1 Referesher
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2.3 - Starting a Visit and the Visit Command Center
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2.4 - Completing a Routine Visit MS11H - Visit Actions Part 1
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2.5 - Knowledge Check
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2.6 - Visit Actions Physical Assessment Part 2
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2.7 - Interventions and Goals
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2.8 - View/Edit POC vs Edit POC Update Order
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2.9 - Supplies
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2.10 - Knowledge Check
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2.11 - Sign Out
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2.12 - Optional Visit Actions
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2.13 - Initiation Visit
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2.14 - Pathways and Add on Orders for Evaluation Visits
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2.15 - Monthly Frequencies
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2.16 - Level 2 Final Assessment
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2.17 - Level 2 Summary
- Field Operations (Medical Social Worker) - Level 3
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3.1 - Level 3 Field Operations (MSW) Objectives
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3.2 - System Settings
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3.3 - Reports for Field Operations (MSW)
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3.4 - Pitfalls, Troubleshooting, and Best Practices
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3.5 - Level 3 Final Assessment
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3.6 - Level 3 Summary
- Course Assessment
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Field Operations (MSW) Course Assessment
- Wrap Up
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Course Survey
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Final Note & Certificate
Field Operations (Medical Social Worker): System Operational Training
Become an expert of HCHB's Field Operations (Medical Social Worker) system operation
Are you wanting a deeper understanding of HCHB's Field Operations (Medical Social Worker) system operation? If so, then this course is for you! Field Operations (Medical Social Worker) encompasses all things pertaining to the provision of social services while on HCHB. The social worker is the face of the organization, coordinating with the community and the organization to make sure that your patients have all their resource needs met. The social worker provides peace of mind and enables the patient and family focus on their health and treatment. Whether you are a Social Worker for Home Health or Hospice, this course will take you through the service line regulations for both. That is why we have broken down the most basic steps up through problem-solving and troubleshooting Field Operations (Medical Social Worker) specific issues in our on-demand course. The aim of this course is to make a Field Operations (Medical Social Worker) expert out of you! This training is on-demand and therefore, self-managed. The levels are comprised of various multimedia elements including videos, text, interactive images, and knowledge checks. In total, the course will take between 2-3 hours to complete from start to finish. You will have access to the on-demand course for six months after registration.
Prerequisites
- None
What You'll Learn
- Level 1 - System Operation / Workflow Overview [Awareness of direct and indirect effect due to/on the system operation and has a process-level understanding of the system operation]
- Responsibilities of the Field Operations (Medical Social Worker) system operation
- What system operations affect Field Operations (Medical Social Worker)
- What system operations are affected by Field Operations (Medical Social Worker)
- Level 2 - Critical Tasks / Processes [Advanced awareness of the patient and business-critical aspects of the system operation; understands the ramifications of key job responsibilities]
- Workflow
- Ancillary Products & Interfaces
- Level 3 - All Tasks [Subject matter expert in their own system operation. Aware of the exact needs of the system operation]
- System Settings
- Coordination Notes
- Administrative Tasks
- Reports, Analytics, and KPIs
- Pitfalls, Troubleshooting, & Best Practices
Who Should Attend
- Medical Social Workers
- Those interested in learning about Social Work in HCHB
What to Have Available for Training
- Computer
- Headphones
- External mouse [recommended]
Format & Schedule
- On-demand training
- Available anytime, anywhere, on your schedule