- The items below will be available after the purchase of the course.
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Course Info and Navigation Instructions
- Field Operations (Chaplain): Hospice - Level 1
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1.1 - Level 1 Field Operations Chaplain Objectives
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1.2 - Introduction to Hospice
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1.3 - Episode Care Delivery (ECD)
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1.4 - Chaplain Responsibilities
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1.5 - Android Tablet & Introduction to PointCare
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1.6 - Start your Workday
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1.7 - Agent Actions
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1.8 - Knowledge Check
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1.9 - Level 1 Summary
- Field Operations (Chaplain): Hospice - Level 2
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2.1 - Level 2 Field Operations Chaplain Objectives
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2.2 - Level 1 Refresher
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2.3 - Starting a Visit and the Visit Command Center
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2.4 - Completing a Routine Visit and Visit Actions
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2.5 - Knowledge Check
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2.6 - Visit Actions- Physical Assessment
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2.7 - Intervention and Goals
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2.8 - View/Edit POC vs. POC Update Order
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2.9 - Supplies
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2.10 - Knowledge Check
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2.11 - Sign Out
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2.12 - Optional Visit Actions
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2.13 - Initiation Visit
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2.14 - Knowledge Check
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2.15 - Pathways and Add on Orders for Evaluation Visits
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2.16 - Monthly Frequencies
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2.17 - Level 2 Final Assessment
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2.18 - Level 2 Summary
- Field Operations (Chaplain): Hospice - Level 3
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3.1 - Level 1 Field Operations Chaplain Objectives
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3.2 - System Settings
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3.3 - Dashboard
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3.4 - Pitfalls, Troubleshooting and Best Practices
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3.5 - Knowledge Check
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3.6 - Level 3 Summary
- Course Assessment
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Field Operations (Chaplain): Hospice Course Assessment
- Wrap Up
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Course Survey
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Final Note & Certificate
Field Operations (Chaplain): Hospice System Operational Training
Become an expert of HCHB's Field Operations (Chaplain): Hospice system operation
Are you wanting a deeper understanding of HCHB's Field Operations (Chaplain): Hospice system operation? If so, then this course is for you! Field Operations (Chaplain): Hospice encompasses everything a Chaplain would need to know about working in HCHB. The Chaplain is the one who sees to the patient and family's spiritual needs during their end of life care. Providing spiritual solace, and coordinating with the care team and patient's community during this time. The Chaplain's compassion and services are what make Hospice care so unique and comforting to your organization's patients. That is why we have broken down the most basic steps up through problem-solving and troubleshooting Field Operations (Chaplain): Hospice specific issues in our on-demand course. The aim of this course is to make a Field Operations (Chaplain): Hospice expert out of you! This training is on-demand and therefore, self-managed. The levels are comprised of various multimedia elements including videos, text, interactive images, and knowledge checks. In total, the course will take between 2-3 hours to complete from start to finish. You will have access to the on-demand course for six months after registration.
Prerequisites
- None
What You'll Learn
- Level 1 - System Operation / Workflow Overview [Awareness of direct and indirect effect due to/on the system operation and has a process-level understanding of the system operation]
- Responsibilities of the Field Operations (Chaplain): Hospice system operation
- What system operations affect Field Operations (Chaplain): Hospice
- What system operations are affected by Field Operations (Chaplain): Hospice
- Level 2 - Critical Tasks / Processes [Advanced awareness of the patient and business-critical aspects of the system operation; understands the ramifications of key job responsibilities]
- Workflow
- Ancillary Products & Interfaces
- Level 3 - All Tasks [Subject matter expert in their own system operation. Aware of the exact needs of the system operation]
- System Settings
- Coordination Notes
- Administrative Tasks
- Reports, Analytics, and KPIs
- Pitfalls, Troubleshooting, & Best Practices
Who Should Attend
- Chaplains
- Spiritual Care Coordinator
- Anyone interested in Hospice Chaplain services
What to Have Available for Training
- Computer
- Headphones
- External mouse [recommended]
Format & Schedule
- On-demand training
- Available anytime, anywhere, on your schedule