- The items below will be available after the purchase of the course.
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Course Info and Navigation Instructions
- Clinical Management: Hospice - Level 1
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1.1 - Level 1 Clinical Management Objectives
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1.2 - Introduction to Hospice
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1.3 - Patient's Lifecycle
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1.4 - Clinical Management Responsibilities
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1.5 - Knowledge Check
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1.6 - Level 3 Summary
- Clinical Management: Hospice - Level 2
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2.1 - Level 2 Clinical Management Objectives
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2.2 - Level 1 Refresher
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2.3 - Log On/Off HCHB Back Office
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2.4 - Navigating HCHB Back Office
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2.5 - Knowledge Check
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2.6 - Workflow Pre-Admission Phase
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2.7 - Post Start of Care (SOC) Phase 1
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2.8 - Knowledge Check
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2.9 - Post Start of Care (Phase) 2
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2.10 - Patient Maintenance
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2.11 - Complete the Hospice Recert Process
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2.12 - IDG Console
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2.13 - Knowledge Check
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2.14 - Clinical Input
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2.15 - HIS Console
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2.16 - Scheduling Console
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2.17 - Knowledge Check
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2.18 - Coordination Notes and Administrative Tasks
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2.19 - Ancillary Products
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2.20 - Level 2 Summary
- Clinical Management: Hospice - Level 3
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3.1 - Level 3 Objectives
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3.2 - System Settings for Clinical Management
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3.3 - Perform Clinical Reporting and Administrative Tasks
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3.4 - HCHB Analytics Dashboards for Clinical Management
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3.5 - Pitfalls, Troubleshooting and Best Practices
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3.6 - Knowledge Check
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3.7 - Level 3 Summary
- Course Assessment
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Clinical Management: Hospice Course Assessment
- Wrap Up
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Course Survey
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Final Note & Certificate
Clinical Management: Hospice System Operational Training
Become an expert of HCHB's Clinical Management system operation
Are you wanting a deeper understanding of HCHB's Clinical Management system operation? If so, then this course is for you! Clinical Management encompasses the management of field staff including auditing their visits and ensuring they are able to operate properly within the system. Clinical Management reviews and approves documentation, orders, coordination of care amongst the IDG team, and manages the patient's Level of Care. The Clinical Manager is your go-to person for questions related to industry standards, requirements, and payor needs. They ensure that all System Operations are working together to be compliant with regulations and provide optimal patient care. These just scratch the surface of what a Clinical Manager will do for your organization. Clinical Management is the lynchpin of any organization, and they have the most robust workflow of any System Operation. That is why we have broken down the most basic steps up through problem-solving and troubleshooting Clinical Management specific issues in our on-demand course. The aim of this course is to make a Clinical Management expert out of you! This training is on-demand and therefore, self-managed. The levels are comprised of various multimedia elements including videos, text, interactive images, and knowledge checks. In total, the course will take between 6-8 hours to complete from start to finish. You will have access to the on-demand course for six months after registration.
Prerequisites
- None
What You'll Learn
- Level 1 - System Operation / Workflow Overview [Awareness of direct and indirect effect due to/on the system operation and has a process-level understanding of the system operation]
- Responsibilities of the Clinical Management system operation
- What system operations affect Clinical Management
- What system operations are affected by Clinical Management
- Level 2 - Critical Tasks / Processes [Advanced awareness of the patient and business-critical aspects of the system operation; understands the ramifications of key job responsibilities]
- Workflow
- Ancillary Products & Interfaces
- Level 3 - All Tasks [Subject matter expert in their own system operation. Aware of the exact needs of the system operation]
- System Settings
- Coordination Notes
- Administrative Tasks
- Reports, Analytics, and KPIs
- Pitfalls, Troubleshooting, & Best Practices
Who Should Attend
- Clinical Manager
- Clinical Supervisor
- Clinical Field Staff Supervisor
- QA personnel
- Packet Reviewer
- Anyone interested in the ins and outs of Plan of Care approval and Episode Care delivery in HCHB
What to Have Available for Training
- Computer
- Headphones
- External mouse [recommended]
Format & Schedule
- On-demand training
- Available anytime, anywhere, on your schedule