- The items below will be available after the purchase of the course.
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Course Info and Navigation Instructions
- Clinical Management: Home Health - Level 1
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1.1 - Level 1 Clinical Management Objectives
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1.2 - Introduction to Home Healthcare
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1.3 - Patient's Lifecycle
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1.4 - Clinical Management Responsibilities
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1.5 - Knowledge Check
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1.6 - Level 1 Summary
- Clinical Management: Home Health - Level 2
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2.1 - Level 2 Clinical Management Objectives
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2.2 - Level 1 Refresher
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2.3 - Log On and Off HCHB
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2.4 - Navigating HCHB Back Office
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2.5 - Knowledge Check
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2.6 - Pre-Admission Phase
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2.7 - Post Start of Care (SOC) Phase
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2.8 - Knowledge Check
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2.9 - Post Start of Care (SOC) Phase Continued
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2.10 - Patient Maintenance
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2.11 - Knowledge Check
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2.12 - Clinical Input
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2.13 - Outcome and Assessment Information Set (OASIS) Console
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2.14 - Schedule Console
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2.15 - Knowledge Check
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2.16 - Coordination Notes
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2.17 - Ancillary Products and Interfaces
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2.18 - Level 2 Summary
- Clinical Management: Home Health - Level 3
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3.1 - Level 3 Clinical Management Objectives
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3.2 - System Settings for Clinical Management
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3.3 - Workflow Event Processes
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3.4 - Reports and Key Performance Indicators for Clinical Management
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3.5 - Knowledge Check
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3.6 - HCHB Analytics Dashboards for Clinical Management
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3.7 - Pitfalls, Troubleshooting, and Best Practices
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3.8 - Level 3 Assessment
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3.9 - Level 3 Summary
- Course Assessment
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Clinical Management: Home Health Course Assessment
- Wrap Up
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Course Survey
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Final Note & Certificate
Clinical Management: Home Health System Operational Training
Become an expert of HCHB's Clinical Management system operation
Are you wanting a deeper understanding of HCHB's Clinical Management system operation? If so, then this course is for you! Clinical Management encompasses the management of field staff including auditing their visits, ensuring they are meeting productivity and can perform within the system. Clinical Management reviews and approves documentation, orders, and coordinates care between the field and back office System Operations. The Clinical Manager is your go-to person for questions related to industry standards, requirements, and payor needs. They ensure that all System Operations are working together to be compliant with regulations and provide optimal patient care. Clinical Management is the lynchpin of any organization, and they have the most robust workflow of any system operation. That is why we have broken down the most basic steps up through problem-solving and troubleshooting Clinical Management specific issues in our on-demand course. The aim of this course is to make a Clinical Management expert out of you! This training is on-demand and therefore, self-managed. The levels are comprised of various multimedia elements including videos, text, interactive images, and knowledge checks. In total, the course will take between 6-8 hours to complete from start to finish. You will have access to the on-demand course for six months after registration.
Prerequisites
- None
What You'll Learn
- Level 1 - System Operation / Workflow Overview [Awareness of direct and indirect effect due to/on the system operation and has a process-level understanding of the system operation]
- Responsibilities of the Clinical Management system operation
- What system operations affect Clinical Management
- What system operations are affected by Clinical Management
- Level 2 - Critical Tasks / Processes [Advanced awareness of the patient and business-critical aspects of the system operation; understands the ramifications of key job responsibilities]
- Workflow
- Ancillary Products & Interfaces
- Level 3 - All Tasks [Subject matter expert in their own system operation. Aware of the exact needs of the system operation]
- System Settings
- Coordination Notes
- Administrative Tasks
- Reports, Analytics, and KPIs
- Pitfalls, Troubleshooting, & Best Practices
Who Should Attend
- Clinical Manager
- Clinical Supervisor
- Therapy Coordinator
- QA personnel
- Packet Reviewer
- Anyone interested in the ins and outs of Plan of Care approval and Episode Care delivery in HCHB
What to Have Available for Training
- Computer
- Headphones
- External mouse [recommended]
Format & Schedule
- On-demand training
- Available anytime, anywhere, on your schedule