- The items below will be available after the purchase of the course.
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Course Info and Navigation Instructions
- Authorization: Hospice - Level 1
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1.1 - Level 1 Authorization Objectives
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1.2 - Introduction to Hospice
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1.3 - Patient's Lifecycle
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1.4 - Knowledge Check
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1.5 - Authorization System Operations
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1.6 - Pre-Admission Phase Time Points
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1.7 - Knowledge Check
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1.8 - Authorization Level 1 Summary
- Authorization: Hospice - Level 2
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2.1 - Level 2 Authorization Objectives
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2.2 - Level 1 Refresher
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2.3 - Log On and Off HCHB
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2.4 - Navigate HCHB Back Office
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2.5 - Authorization and Payor Types
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2.6 - Payor Type: Medicare and MSP
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2.7 - Payor Type: Private/Self-Pay
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2.8 - Knowledge Check
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2.9 - Payor Type: Medicaid
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2.10 - Payor Type: Commercial Insurance
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2.11 - Knowledge Check
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2.12 - Ancillary Products
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2.13 - Level 2 Assessment
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2.14 - Authorization Level 2 Summary
- Authorization: Hospice - Level 3
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3.1 - Level 3 Authorization Objectives
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3.2 - System Settings for Authorization
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3.3 - Right Click Features and Attachments
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3.4 - Reports and Key Performance Indicators for Authorization
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3.5 - Authorization Best Practices
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3.6 - Common Authorization Issues
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3.7 - Authorization Level 3 Assessment
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3.8 - Authorization Level 3 Summary
- Course Assessment
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Authorization: Hospice Course Assessment
- Wrap Up
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Course Survey
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Final Note & Certificate
Authorization: Hospice System Operational Training
Become an expert of HCHB's authorization system operation
Are you wanting a deeper understanding of HCHB's Authorization system operation? If so, then this course is for you! We know that without authorizations and payor source information being entered accurately according to the payors' guidelines, it can impact the patient being seen in a timely manner and potentially slow down reimbursement for the agency. That is why we have broken down the most basic steps up through problem-solving and troubleshooting authorization specific issues in our on-demand course. The aim of this course is to make an Authorization expert out of you! This training is on-demand and therefore, self-managed. The levels are comprised of various multimedia elements including videos, text, interactive images, and knowledge checks. In total, the course will take between 2-3 hours to complete from start to finish. You will have access to the on-demand course for six months after registration.
Prerequisites
- None
What You'll Learn
- Level 1 - System Operation / Workflow Overview [Awareness of direct and indirect effect due to/on the system operation and has a process-level understanding of the system operation]
- Responsibilities of Authorization system operation
- What system operations affect Authorization
- What system operations are affected by Authorization
- Level 2 - Critical Tasks / Processes [Advanced awareness of the patient and business-critical aspects of the system operation; understands the ramifications of key job responsibilities]
- Workflow
- Ancillary Products & Interfaces
- Level 3 - All Tasks [Subject matter expert in their own system operation. Aware of the exact needs of the system operation]
- System Settings
- Coordination Notes
- Administrative Tasks
- Reports, Analytics, and KPIs
- Pitfalls, Troubleshooting, & Best Practices
Who Should Attend
- Hospice professionals responsible for verifying insurance, entering authorizations for authorization and order-driven payor types, or confirming private/self-pay
- End users desiring advanced knowledge of the HCHB authorization system operation
What to Have Available for Training
- Computer
- Headphones
- External mouse [recommended]
Format & Schedule
- On-demand training
- Available anytime, anywhere, on your schedule